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All support for Techno Toys is handled via email. You can request support by sending a message to support@technotoys.com. If you are having serious problems, we ask that you download our automated Support Wizard before submitting your request. This will help us learn more bout your system, which greatly improves the chances of solving the problem. You should also check the Techno Toys History page to ensure that you have the latest version of your Techno Toy.